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Coaching and Feedback

Coaching and Feedback
October 7, 2019

More Feedback Is Not Always Better

Managers intuitively believe that more feedback is the key to helping a struggling employee. In many cases, it serves only in making the situation worse. This article focuses on a better approach.

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Coaching and Feedback
August 7, 2019

Effective Managers Focus On Outcomes More Than Process

Early in my career, I took a call from the top executive in my business. This was an unusual phone call, as he was several rungs up in the corporate

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Careers
July 3, 2019

Hey Managers, Preach Less And Lead More

I’m listening to my team and growing increasingly irritated. One by one, they list off the reasons we can’t do better. I was still new to my sales manager role, only six

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