August 7, 2019

Effective Managers Focus On Outcomes More Than Process

Early in my career, I took a call from the top executive in my business. This was an unusual phone call, as he was several rungs up in the corporate hierarchy. After some...

July 3, 2019

Hey Managers, Preach Less And Lead More

I’m listening to my team and growing increasingly irritated. One by one, they list off the reasons we can’t do better. I was still new to my sales manager role, only six...

March 11, 2019

How To Manage Your Former Peers

Like most new managers, my peers found out about my promotion from an email announcement. I was 25 years old and had no idea what I was doing. Once that email was sent, twelve...

by Ian Mathews