We examine the ideal mix of praise versus criticism, citing research that found this ratio as the key determinant of a winning company.
This is the story of two busy small business owners who decided to start a podcast. We analyze why, how, and how much it all cost.
The fastest way to lose someone in a conversation is by talking too much. In this article, I offer several simple techniques to help you focus more of your attention on those you hope to influence.
Advice often backfires but leaders can still influence their team rephrasing the language they choose when they coach.
A baseball catcher is the closest position to a manager in sports. In this article, I look at how the greatest catchers coach their pitchers to the next level.
I examine the team dynamics of a steel company in crisis in this article. The lessons in leadership apply in any high-pressure business situation.
The only thing worse than reducing your workforce is notifying people who felt they were safe. I examine an ugly example of a layoff gone wrong and three lessons learned from the experience.
We recall our mentors with an abundance of positive memories. We associate achievement with their guidance, direction and attention. Whether they were teachers, coaches or managers, they cared enough to invest