How Can I Share My Experience Without Giving Advice?
Advice often backfires but leaders can still influence their team rephrasing the language they choose when they coach.
Category
Coaching and Feedback
Why Do Catchers Make Great Managers?
A baseball catcher is the closest position to a manager in sports. In this article, I look at how the greatest catchers coach their pitchers to the next level.
How Do I Lead A Team Through A Crisis?
I examine the team dynamics of a steel company in crisis in this article. The lessons in leadership apply in any high-pressure business situation.
How Do I Announce A Layoff To My Team?
The only thing worse than reducing your workforce is notifying people who felt they were safe. I examine an ugly example of a layoff gone wrong and three lessons learned from the experience.
Great Managers Are Not Afraid To Piss You Off
We recall our mentors with an abundance of positive memories. We associate achievement with their guidance, direction and attention. Whether they were teachers, coaches or managers, they cared enough to invest
Why Giving Advice Doesn’t Work (And What To Do Instead)
"Rush out there with a ton of energy and tell a hilarious joke." A young, introverted manager asked my advice for his presentation in front of 200 people at an annual
Nobody Cares, Work Harder
Lamar Jackson is proof of how doubt can be used as fuel to take your performance to the next level.
More Feedback Is Not Always Better
Managers intuitively believe that more feedback is the key to helping a struggling employee. In many cases, it serves only in making the situation worse. This article focuses on a better approach.
Effective Managers Focus On Outcomes More Than Process
Early in my career, I took a call from the top executive in my business. This was an unusual phone call, as he was several rungs up in the corporate