Advice often backfires but leaders can still influence their team rephrasing the language they choose when they coach.
A baseball catcher is the closest position to a manager in sports. In this article, I look at how the greatest catchers coach their pitchers to the next level.
I examine the team dynamics of a steel company in crisis in this article. The lessons in leadership apply in any high-pressure business situation.
The only thing worse than reducing your workforce is notifying people who felt they were safe. I examine an ugly example of a layoff gone wrong and three lessons learned from the experience.
We recall our mentors with an abundance of positive memories. We associate achievement with their guidance, direction and attention. Whether they were teachers, coaches or managers, they cared enough to invest
"Rush out there with a ton of energy and tell a hilarious joke." A young, introverted manager asked my advice for his presentation in front of 200 people at an annual
Lamar Jackson is proof of how doubt can be used as fuel to take your performance to the next level.
Managers intuitively believe that more feedback is the key to helping a struggling employee. In many cases, it serves only in making the situation worse. This article focuses on a better approach.