How To Reduce Employee Turnover (The Glassdoor Dilemma)

“Damn. That’s gonna leave a mark.” “What?” “Another Glassdoor review and it’s a doozy.” “Print it out and let’s discuss at next week’s leadership...

Uncategorized

September 4, 2019

Yogi Berra And The Case For Management Flexibility

Yogi Berra was a Hall of Fame baseball player on arguably, the greatest baseball team in Major League history. Berra played catcher and was captain of a New York Yankees team...

by Ian Mathews

Hiring

Leadership

Management

Team Building

August 26, 2019

How The Pittsburgh Steelers Chose Team Culture Over Antonio Brown’s Elite Talent

Few can argue that Antonio Brown is immensely talented. Brown’s best five-year run will hold up against any wide receiver in NFL history. From 2014 to 2018, Antonio...

August 7, 2019

Effective Managers Focus On Outcomes More Than Process

Early in my career, I took a call from the top executive in my business. This was an unusual phone call, as he was several rungs up in the corporate hierarchy. After some...

July 31, 2019

Business Lessons From Michelangelo’s David

Pictures don’t do it justice. A vein is running along the young hero’s neck. The strap of the sling is hidden along David’s back, out of view of the warrior...

July 23, 2019

Are You A Manager People Want To Work For?

I nearly accepted an executive role with a big company in Chicago several years ago. I passed through the first round of interviews and enjoyed the time I spent with everyone,...

by Ian Mathews

Leadership

Management

July 16, 2019

A Step-By-Step Guide To Firing Someone With Dignity

We never forget our first. Of course, I’m talking about the first person that we have to fire as a manager. My first experience was an incredibly nice sales rep who was...

July 3, 2019

Hey Managers, Preach Less And Lead More

I’m listening to my team and growing increasingly irritated. One by one, they list off the reasons we can’t do better. I was still new to my sales manager role, only six...

by Ian Mathews

Careers

Leadership

June 5, 2019

Managers Should Focus On The Goal And Not “How” Their Team Should Achieve It

I am crazy about Dan Carlin’s podcast, “Hardcore History.” I am not a history buff and read minimal military history before finding Carlin’s unique show. From the...

by Ian Mathews

Leadership

March 11, 2019

How To Spot A Bad Manager Before Accepting A Job Offer

I nearly accepted an executive role with a big company in Chicago several years ago. I passed through the first round of interviews and enjoyed the time I spent with everyone,...

by Ian Mathews

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